Proven expertise to support your analytical tasks

As one of the first predictive analytics companies in Europe, Viscovery is among the leading vendors of data mining solutions and offers the experience gained over 15 years of completing customer data mining projects in the fields of telecommunication, banking, insurance, industry and manufacturing, retail, mail-order, media, and life sciences.

Viscovery's philosophy is to provide general solutions at reasonable prices that meet the majority of data mining requirements with an intuitive, easy-to-use environment.

Despite the tendency toward standardization of data mining products, the creation and deployment of data mining solutions is still know-how intensive. Therefore, we offer a range of maintenance and consulting services designed to supplement superior data mining functionality with the precise expertise required for individual applications.

As the developer of the Viscovery Data Mining Suite and the leading provider of the self-organizing map (SOM) technology, Viscovery has gained broad expertise from many analysis projects in the use and implementation of data mining methods in general and in the application of the SOM method in particular. This expertise is available to our customers as the following services and support offering:

Viscovery Consulting Services

Based on a large number of projects performed during the past 15 years, Viscovery has gained comprehensive experience in the fields of predictive analytics and data mining – experience that is available for your projects!

Many customers trust the excellence and reliability of Viscovery’s consultants, as well as appreciating their experience in supporting their predictive analytics activities. Our consulting team provides the following:

• Initial software training
• Support for pilot projects
• Know-how transfer and certification
• Application consulting and coaching
• Assistance in model creation and optimization as well as in data mart development and model integration

Contact us to learn more how we can help you meet your objectives.

Viscovery Maintenance

Viscovery Maintenance safeguards software investments and ensures that the purchased software is always up-to-date. In addition to the receipt of all software upgrades without further cost, maintenance includes support in technical issues as well as in application-specific questions.

Viscovery Maintenance is offered for enterprise software at two levels:

• Level 1 Maintenance: Update Subscription
  Includes receipt of all updates of contracted software including minor and major upgrades.
• Level 2 Maintenance: Full Maintenance and Support
  In addition to Level 1 benefits, this package includes support in technical issues as well as in application-specific questions within agreed response times.

All maintenance levels are offered on an annual basis according to Viscovery’s General Terms and Conditions of Maintenance.

Viscovery Services key benefits

• Over 15 years experience in developing and implementing data mining solutions
• Based on a leading, worldwide recognized software suite developed by Viscovery
• Proven expertise in all facets of predictive analytics projects – from best use of algorithms to deployment of models and results
• Consulting modules tailored to your needs
• Effective cooperation with a competent, reliable team
  

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